Rehumanizing Work in the Age of AI: Building the Human Skills That Technology Can’t Replace
1 Hour Breakout

Artificial intelligence is transforming the modern workplace, but the real competitive edge isn’t found in mastering algorithms—it’s found in cultivating the human capabilities technology can’t replicate. As organizations navigate the tension between digital speed and human connection, and between generations with very different expectations for communication, feedback, and belonging, misalignment is widening and turnover is rising. In this interactive session, Dr. Victoria McCausland explores how HR professionals can lead the movement to “rehumanize work” by strengthening empathy, clarity, and authentic communication. Drawing on her experience as a Marine Corps veteran, communication professor, and co-founder of Lead Aligned, she introduces a practical framework for building connection and alignment across teams. Participants will examine how human skill gaps emerge alongside AI and generational change, explore ways to integrate people-first development into learning and performance systems, and learn communication practices that reduce friction, build trust, and support adaptability across the organization.