Orlena Cowan-Bailey is a multi-faceted, innovative, inclusive and strategic human resource leader and consultant with 15+ years of progressive leadership experience managing a full spectrum of HR processes, initiatives, and projects. Her experiences stem from a variety of industries including retail, financial services, government, transportation and banking. She’s passionate about architecting and influencing workplace cultures that promote engagement, retention, development, diversity, equity and inclusion. She is an Employee Relations Consultant for The Hartford. She formerly worked for MassMutual, a Fortune 100 company, as an HR Business Partner supporting their Corporate Functions.

In 2020, Orlena founded HR Zoom LLC where she serves as the Chief Elevation Officer (CEO) fueled by her passion for elevating workplace cultures and increased opportunities to help multiple organizations with her expertise and thought leadership. Her creative spirit led to the launch of the HR Swag Shop in 2021, an online store with the trendy and diverse merchandise for HR and workplace culture.